Talk to us.
Email is the fastest way to reach the VURV Research™ team. We reply to every message within one business day.
One inbox, a person on the other end.
Monday to Friday, 9:00 AM-5:00 PM Pacific. Include your order number if your question is about a shipment. Call scheduling is coming soon.
Verified research accounts, pricing, case packs and invoice terms.
Onboarding, a named advisor, and ongoing education, available as a paid engagement.
Peptide and biologic education for verified accounts and their teams.
Answers to the questions we get most often, plus order status.
Which line are you asking about?
One inbox reaches all of it, but naming the line in your first message gets you to the right person faster.
Peptides
Availability, lot documentation, storage and handling, certificates of analysis on request.
Biologics
Availability, handling and cold chain questions, and documentation for the exact material received.
Equipment
Model selection, freight and delivery access, installation and warranty claims.
Red Light Devices
Professional red light systems, flexible pads and targeted devices for verified accounts.
Medical Lasers
Announced and not open yet. Tell us what your practice is evaluating and we will follow up when the line opens.
Supplements
Announced and not open yet. Tell us what your practice is evaluating and we will follow up when the line opens.
Services
Consulting
Scoping a paid advisory engagement for a line your team is introducing.
Education
Training access for your team, and questions about published education material.
What you can expect from us
Email reaches a person, not a ticket queue. Account holders reach their advisor directly.
Most trade accounts are verified and opened within a single business day of applying, whatever they buy.
Orders placed on a business day leave the same day, packed to each compound's handling requirements. Stocked equipment leaves within one business day; freight ships to its quoted window.
The same person handles product questions, quotes, restock timing and escalations for your account.
If something goes wrong, a shipment arrives warm, a lot document is missing, an order needs to move, tell your advisor. If it is not resolved that day, it goes to the head of the account team. You will never be asked to re-explain it to a stranger.
VURV Research™
VURV Research™ is the trading name of VR2 Research, LLC, a Wyoming Limited Liability Company. Orders, invoices and contracts are made with that entity.
Legal notices should be addressed to VR2 Research, LLC, d/b/a VURV Research at the address above.
Research chemicals are for laboratory and research use only. Not for human consumption, medical, or veterinary use. Equipment is supplied to professional and institutional purchasers. Manufacturer instructions and warranty terms govern its use.