The equipment side of the same account.
Durable medical and therapy equipment sourced, quoted and delivered through the account you already have, so the room is outfitted by the same people who supply the research material.
The shape of it.
Outfitting a room
Therapy and treatment equipment, office and clinical furnishings, and the supporting equipment a working room needs, specified against how the space will actually be used.
Quoted, not guessed
Equipment is quoted line by line against your specification, with lead times stated up front and a single invoice for the whole build-out.
One account, one contact
The advisor who handles your research material handles the equipment quote. There is no second vendor relationship to manage.
Specified, quoted and documented.
Equipment is a trade line. Pricing, availability and ordering require an approved trade account, so no prices are published here.
Qualified suppliers only
Equipment partners are reviewed before we quote them, on documentation, warranty terms and their ability to supply consistently.
Documentation on delivery
Model, serial and warranty records are attached to the order, so the paperwork exists the first time anyone asks for it.
Lead times stated
Equipment does not ship like a vial. Quotes carry the real lead time, and your advisor tells you when it moves.
Owned to installation
If a delivery is short, damaged or late, it stays with your advisor until it is resolved. You are never asked to re-explain it to a stranger.
New to us? This is the whole process.
Describe the space
What the room is for, what is already in it, and what has to be in place before it opens.
Receive a quote
A line-by-line quote against your specification, with lead times and alternatives where a model is constrained.
Order on your terms
Place it against a purchase order and invoice terms on your trade account, and track it through to delivery.
You get a person, and a portal.
The portal handles the orders. Behind it is someone who knows the catalog, knows your account, and picks up when you call.
Onboarding, together
A new account starts with a session, not a login link. We walk your team through the catalog, handling, and the first order.
One advisor, ongoing
The same person stays with your account, product questions, comparisons, restock planning and escalations all go to them.
Education that continues
Briefings on the compounds you carry and storage-and-handling material for staff, refreshed as your team and your catalog change.
Verified accounts only.
Trade accounts are open to verified research purchasers, laboratories, research institutions, practices and pharmacies buying for research or professional use. Most applications are reviewed within one business day.
Equipment is supplied to professional and institutional purchasers. Manufacturer instructions and warranty terms govern its use.
